Refund Policy
At MyEmailAsst, we strive to provide high-quality email assistance services. If for any reason you are not satisfied with our services, please review our refund policy below:
1. Eligibility for Refunds
a. Service Issues:
Refunds are available for issues that are clearly attributable to our services, such as technical failures or unfulfilled service promises.
b. Timeframe:
To be eligible for a refund, you must request it within 30 days of the original purchase date.
2. Non-Refundable Situations
a. Change of Mind:
Refunds will not be provided for a change of mind after the service has been provided.
b. Partial Services:
Refunds will not be available for partially used services or incomplete assistance requests.
3. How to Request a Refund
To request a refund, please contact our customer support team at info@myemailasst.com with the following details:
– Your name and contact information
– The date of purchase
– The reason for your refund request
– Any supporting documentation or evidence of the issue
4. Processing Refunds
a. Review Process:
Our team will review your refund request and notify you of the outcome within 10 business days.
b. Refund Method:
Approved refunds will be processed through the original method of payment. Please allow up to 14 business days for the refund to appear in your account.
5. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at: